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  • I’m interested in a custom wood project; how do I get the process started?
    If you are interested in a custom project, it is best to visit us anytime during open hours to discuss the project in person. It is very helpful to have the dimensions, pictures of the space and examples of what you are looking for if applicable. Once we understand what you are looking for, we will help you pick the specific piece of wood for the project and nail down the details. We will then provide you with a quote a collect a non-refundable 50% deposit payable by cash, check or Venmo. Please note that we do not accept credit or debit cards. The remaining balance + tax will be collected upon pickup of the finished product. Any changes to a project after the initial quote will generally result in a price adjustment, especially if more labor time is added.
  • How do you clean and maintain products finished with Osmo?
    For the final coat of finish on all our wood pieces we use Osmo Polyx-Oil 3054. Osmo is a German hard wax oil floor finish, but also works great as a general wood finish. Osmo Polyx-Oils are made of natural oils (sunflower, soybean and thistle) and waxes (carnauba and candelilla) plus a bit of low-odor, benzene-free solvent. Once dry, the clear satin finish is food safe. As with all wooden surfaces, the finish needs to be cleaned and maintained properly. Here is a list of products we recommend for maintaining your finished piece. Cleaning Osmo recommends using Osmo – Wash and Care – 8016 – Oiled Wood Floor Cleaner for general every day cleaning. This product gently removes grime and cleans without drying out the wood. Ecos Furniture Polish + Cleaner also works great for hard wax oil cleaner. For a deeper clean and stain removal, Osmo recommends using Osmo Liquid Wax Cleaner 3029. This product helps clean and rejuvenate your wood surface at the same time. Pledge works great for dusting wood surfaces. In general, never use anything harsh or corrosive to clean any wood surface as it can strip the finish. Maintenance In order to keep the Osmo finish looking beautiful and lustrous you can use Osmo Maintenance Oil – Clear Satin 3081. First vacuum or clean with a damp cloth and then apply Osmo Maintenance Oil with a lint free cloth.
  • How do you dry your wood?
    All our locally sourced hardwood is first slabbed on location. It's then stickered, stacked, and air-dried for a year or more. Once the moisture content gets below 12%, the slabs are placed into a de-humidification kiln until the moisture content gets below 8%. We measure the moisture content with a Wagner L622, the most high-end, deepest reading hand-held moisture meter available.
  • Can you deliver?
    Yes, we can deliver. Price depends on location and the number of employees necessary to safely move the piece.
  • Do you install?
    No, we do not do installs. We handle the fabrication side but most of our clients have a contractor do any installs. Our floating shelf brackets we use for both mantels and shelves can be easily installed without the use of a contractor.
  • How wide can you slab logs?
    Our sawmill can slab logs up to 70 inches in diameter and up to 30 feet long.
  • My piece is very personal to me and I would like to finish it myself. Can I be involved in the process?
    Absolutely. We can stop anywhere in the milling/finishing process and allow you to do the rest of the work yourself. However, we must emphasize that we CANNOT warranty any piece that leaves our shop unfinished. There are too many factors in the finishing process that may affect the final product.
  • Do you carry dimentional or S4S lumber?
    Generally speaking we do not carry any dimensional or S4S lumber, but we can mill or process anything in our yard to your specifications.
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